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Privacy Policy for
Nathalie's Happy Paws Pet Retreat LLC

Effective Date: November 25, 2025

At Nathalie’s Happy Paws Pet Retreat LLC, your privacy—and the security of your personal information—is very important to us. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights regarding your data when you use our website or services.

1. Information We Collect

1.1 Personal Information You Provide

We collect information you voluntarily share with us, including:

  • Your name

  • Email address

  • Phone number

  • Home address (for meet & greet or pickup/drop-off services when applicable)

  • Pet information (name, breed, age, medical needs, behavioral notes)

  • Booking details and service requests

 

1.2 Automatically Collected Information

When you visit our website, certain information may be collected automatically, such as:

  • IP address

  • Browser type

  • Pages visited

  • Date and time of visits

  • Basic analytics data (e.g., traffic patterns)

 

1.3 Payments

If you make a payment through our website or invoice system, we may collect payment-related information. Payments are processed securely by third-party payment processors. We do not store or have access to full credit card numbers.

2. How We Use Your Information

We use your information to:

  • Provide and manage pet boarding and related services

  • Respond to inquiries and communicate about bookings

  • Send confirmations, reminders, or updates

  • Personalize your experience on our website

  • Improve our services, website, and user experience

  • Maintain internal records

  • Comply with legal obligations

We do not sell your information to any third parties.

3. Sharing Your Information

We may share your information only in the following situations:

  • Service Providers: Trusted third parties who assist with scheduling, payment processing, website hosting, or communication systems.

  • Legal Requirements: If required to comply with applicable laws, regulations, or legal processes.

  • Business Operations: If necessary to protect our rights, customers, or property.

We do not sell or share personal information for marketing purposes

4. Cookies & Tracking Technologies

Our website may use cookies or similar tracking tools to:

  • Improve website functionality

  • Analyze website traffic

  • Enhance user experience

You can disable cookies in your browser settings at any time.

5. Data Security

We take reasonable steps to protect your information from unauthorized access, alteration, disclosure, or destruction. While no method of online transmission is 100% secure, we use reputable platforms and security measures to safeguard your data.

6. Your Rights & Choices

Depending on your location, you may have the right to:

  • Access the personal information we hold about you

  • Request corrections or updates

  • Request deletion of your data (unless required for legal or business purposes)

  • Opt out of marketing or communication emails

  • Withdraw consent where applicable

To make a request, contact us at:
📧 nchomel@hotmail.com

7. Children’s Privacy

Our website and services are not directed toward children under 18. We do not knowingly collect personal information from children.

8. Links to Other Websites

Our website may contain links to third-party sites (such as payment processors or social media platforms). We are not responsible for the content or privacy practices of those third-party websites.

9. Updates to This Policy

We may update this Privacy Policy occasionally. The “Effective Date” at the top will reflect the most recent version. Continued use of our website or services indicates acceptance of any changes.

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Nathalie’s Happy Paws Pet Retreat
📧 Email: nchomel@hotmail.com
📞 Phone: 713-397-4076

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